1winbet Terms and Conditions – Platform Rules

In this document, the following terms carry the meanings described below. "Platform" refers to the website 1winbet accessible at 1winbet-vip.com and all its subdomains and associated services. "You" or "User" refers to any person who accesses, registers for, or uses any feature of the platform. "Account" is the individual profile created upon registration with a valid CPF and personal details. "Real Balance" is the deposited or won amount available for withdrawal. "Bonus Balance" is promotional credit subject to rollover conditions before it can be converted into real balance.

By accessing the 1winbet for the first time, by creating an account or making any financial transaction, you expressly declare that you have read, understood and agree to all terms and conditions set out in this document, as well as our Privacy Policy and Responsible Gambling rules. If you do not agree with any provision of this document, you must not use the platform.

These terms are governed by the laws of the Federative Republic of Brazil. Any disputes arising from the use of the platform will be submitted to the jurisdiction of the competent Brazilian courts, in accordance with the applicable Code of Civil Procedure.

To create an account on the 1winbet and use the platform's services, you must meet all of the eligibility criteria listed below:

• Be at least 18 (eighteen) years of age as of the date of registration;
• Be a Brazilian resident with a valid CPF registered and active with the Receita Federal;
• Provide truthful, accurate and complete information during registration;
• Not have another active account on the 1winbet — only one account is permitted per CPF, residential address, and device;
• Not be an employee, partner or immediate family member of an employee of the 1winbet or any partner company directly involved in the operation of the platform;
• Not be enrolled in an active self-exclusion program on any betting platform.

The 1winbet reserves the right to request identity verification documents — such as a photo ID (RG or CNH) and proof of address — at any time, particularly before the first withdrawal or in cases of suspicious activity. Refusing to provide the requested documents may result in temporary suspension or permanent closure of the account.

You are responsible for keeping your login credentials — email and password — confidential. The 1winbet is not liable for losses resulting from unauthorized account access by third parties due to the user's own negligence in safeguarding their credentials. If you suspect unauthorized access, contact support immediately.

The 1winbet accepts the following payment methods for account deposits:

• Pix — primary method, processed instantly 24 hours a day, 7 days a week, including holidays. Minimum deposit: R$ 20.00;
• Boleto bancário — processing time of up to 2 business days after payment is confirmed by the issuing bank;
• Credit card — Visa and Mastercard accepted, with immediate approval for cards in good standing;
• Debit card — direct debit from a checking or savings account, approved subject to available balance;
• PicPay — via app, fast processing;
• Mercado Pago — Mercado Pago balance or linked card;
• TED Transfer — available for accounts at Brazil's major banks: Nubank, Itaú, Bradesco, and Banco do Brasil, among others.

All deposits must be made from bank accounts or payment instruments held in the name of the account holder registered at 1winbet. Deposits made by third parties or through payment methods registered in another person's name are not accepted and may result in immediate account suspension.

The 1winbet does not charge fees on deposits. Any fees charged by the user's bank or financial institution are the sole responsibility of the user and will not be reimbursed by the platform. Deposited funds become available for betting as soon as the payment is confirmed by the selected method.

The real balance available in the account — from deposits and betting winnings, excluding any unreleased bonus balance — may be withdrawn at any time, provided the following conditions are met:

• The account holder's identity has been verified in accordance with the platform's KYC (Know Your Customer) process;
• The withdrawal method on file is registered under the same CPF holder linked to the account;
• There is no active investigation into fraud, money laundering, or terms of use violations on the account;
• The minimum withdrawal amount is R$ 20.00.

The 1winbet processes Pix withdrawals in under 1 minute in most cases. The maximum processing time is up to 24 hours for Pix withdrawals that require additional verification. For other methods, processing times may vary depending on the payment processor.

Withdrawals should preferably be made through the same method used for the deposit. In cases where that is not possible — for example, a deposit made via boleto and a withdrawal via Pix — the 1winbet may request additional documentation to confirm account ownership. Withdrawals to third-party accounts are not permitted under any circumstances.

If the account has an unreleased active bonus balance, a withdrawal of real funds can still be processed normally. However, the unreleased bonus balance is automatically canceled at the time of withdrawal, since the rollover requirement was not met. The 1winbet recommends that you check your account dashboard before requesting any withdrawal to get a clear picture of your available balance and rollover progress.

The 1winbet offers betting on more than 20 sports, including football (Brasileirão Série A and B, Copa do Brasil, Libertadores, Sul-Americana, and international competitions), volleyball (Superliga and Liga das Nações), basketball (NBB and NBA), MMA/UFC, tennis, e-sports, and other sports available on the platform. Sport- and market-specific rules are available in the platform's help section.

The following general rules apply to all bets placed on 1winbet:

• A bet is considered confirmed and valid once the on-screen confirmation is displayed and the receipt is received in the user's account;
• Bets cannot be changed or cancelled after confirmation, except in specific cases where cash out is available;
• Odds may change between the time the user views them and the time the bet is confirmed, if the market has moved in that interval. The 1winbet will display a confirmation of the new odds before the bet is finalized;
• Bets placed at clearly incorrect odds due to a technical error may be cancelled by the 1winbet, with a full refund of the amount wagered;
• If an event is canceled or abandoned before its conclusion, the sport-specific rules apply to determine whether bets are settled as valid or refunded.

Bets suspected of match-fixing, collusion between users, use of automated software (bots), or any form of fraud will be investigated and may result in bet cancellation, balance retention, and account closure. The 1winbet cooperates with relevant authorities and sports competition organizers in the investigation of irregularities.

Live bets at 1winbet allow you to bet on live sporting events with odds updated in real time as the action unfolds. This format has specific characteristics you should be aware of:

• Live odds change constantly and reflect the current state of the match — score, time remaining, statistics and other factors;
• There may be a brief delay between odds being updated in the system and appearing on the user's screen due to network latency;
• The 1winbet may temporarily suspend live markets during critical moments in a match — such as penalty kicks, VAR reviews or situations where confirmation of the outcome is warranted;
• If a match is interrupted or abandoned after it has started, the specific rules for each sport determine which live bets remain valid.

Cash out lets you settle a bet before the event ends and receive an amount based on the partial result. The cash out value is calculated automatically by the 1winbet and may be lower or higher than the original amount wagered, depending on current odds. Cash out is not available on all markets and events — availability is indicated on the bet screen.

The 1winbet offers promotions to both new and existing customers. The general conditions that apply to all bonuses and promotions are:

• Each bonus has a specific set of terms that override the general conditions when more restrictive;
• A bonus can only be redeemed once per CPF, address and device, unless otherwise stated;
• Bonus balance is credited to a separate wallet and is only transferred to the real-money balance once the rollover requirement has been met;
• The rollover must be completed within the timeframe specified in each promotion — the default for the welcome bonus is 30 days from the date of credit;
• Bets that result in a draw, cancellation, or refund do not count toward rollover requirements;
• The 1winbet reserves the right to cancel bonuses if it identifies abusive behavior, such as betting on markets with artificially low odds or wagering strategies designed solely to meet rollover requirements with no real risk.

Welcome Bonus: 100% match on your first deposit, up to R$ 500.00 in bonus balance. Available to new customers with a newly created account only. Minimum deposit of R$ 20.00 via Pix or another accepted method. The rollover for Sports Betting is 5x the bonus amount on bets with a minimum odd of 1.50. The rollover for casino and slots is 30x the bonus amount. The bonus cannot be withdrawn directly — only winnings generated with the bonus balance that meet the rollover requirement become real balance.

The 1winbet may add, modify, or discontinue promotions at any time, with notice published on the platform. Bonuses already credited to customer accounts are subject to the conditions in effect at the time of crediting.

The casino section of the 1winbet includes slots from internationally certified providers, live casino tables with real-time dealers, crash games, roulette, baccarat, blackjack, and more. The following rules apply:

• All casino games use certified random number generators (RNG) or, in the case of the live casino, human dealers streamed in real time;
• The return to player (RTP) for each slot is provided by the game developer and is available on the information page for each title;
• Minimum and maximum bets vary by game and are displayed in each title's interface before the session begins;
• Crash games are multiplier games where the player must cash out before the multiplier "crashes" — the outcome is determined by a cryptographic verification system that ensures randomness;
• The 1winbet may limit or end gaming sessions when there is suspicion of technical exploit abuse or the use of automation.

The 1winbet is committed to promoting responsible gambling and offers the following tools to help you stay in control of your experience on the platform:

• Deposit limits: you can set daily, weekly, or monthly deposit limits directly in your account settings. Limits take effect immediately after being configured;
• Bet limits: you can set maximum amounts per individual bet or per time period, available in your account settings;
• Temporary break: option to pause account access for periods of 24 hours, 7 days, or 30 days. During the pause period, deposits and bets are not permitted;
• Permanent self-exclusion: for customers who identify a problem with gambling, the 1winbet offers self-exclusion for a minimum period of 6 months or permanently. The process is initiated through support and cannot be reversed during the agreed period;
• Protection of minors: the platform is prohibited for use by anyone under 18 years of age. The 1winbet requests age verification during registration and may ask for additional confirmation at any time.

If you think you may be developing a gambling problem, please contact 1winbet to activate the available tools. You can also access the Responsible Gambling platform support for more information and helpful resources.

You can close your account at 1winbet at any time by contacting support. Before closure, any open bets will be settled normally and the available real balance will be returned via Pix after identity verification.

The 1winbet reserves the right to suspend or close an account without prior notice in the following cases:

• Providing false information or fraudulent documents during registration or identity verification;
• Using multiple accounts to circumvent bonus eligibility rules;
• Participation in fraud, match-fixing, or money laundering activities;
• Use of automated software, bots, or any system that interferes with the platform's normal operation;
• Abusive, threatening, or inappropriate behavior toward the support team;
• Suspicion that the account is being operated by someone under 18 years of age.

The 1winbet is not responsible for losses arising from the following situations:

• Temporary service interruptions caused by scheduled maintenance or unforeseen technical incidents, provided they are communicated within a reasonable timeframe;
• Losses resulting from betting decisions made by the user based on publicly available information — the outcome of sporting events is always uncertain and the platform does not guarantee winnings;
• Unauthorized access to the user's account resulting from the user's own negligence in safeguarding their login credentials;
• Delays in deposits or withdrawals caused by third parties — banks, payment processors or payment infrastructure outside the direct control of the 1winbet;
• Indirect losses, lost profits, or moral damages not directly caused by a proven act of negligence on the part of the 1winbet.

The maximum liability of the 1winbet in any dispute with a customer is limited to the balance deposited by the customer and not yet withdrawn. The 1winbet assumes no responsibility for losses resulting from the act of betting itself, which is by nature a risk-based activity with uncertain outcomes.

The 1winbet may revise these Terms and Conditions at any time. Material changes will be communicated to users with an active account by email and through a prominent notice on the platform, with a minimum of 7 days' notice before the new conditions take effect, except where the change is required by law or a regulatory authority within a shorter timeframe.

Continued use of the platform after the new conditions take effect constitutes tacit acceptance of the changes. If you do not agree with the changes, you must close your account before the effective date of the new conditions and request a withdrawal of your available balance.

For questions, disputes, or any matter related to these Terms and Conditions, please contact the 1winbet:

• Live chat: available 24 hours a day, 7 days a week, directly on the platform;
• Email: contato@1winbet-vip.com — response time of up to 48 business hours.

All communication with the 1winbet should be conducted in Brazilian Portuguese to ensure the best possible service. The support team is ready to clarify any point in this document clearly and without unnecessary legal jargon.